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Pulman Servicing Information

Information regarding servicing your vehicle

Why service your car with Pulman with Michael Lines - Brand Manager

Why choose Pulman for your next Volkswagen or Skoda service? We're one of the most successful Volkswagen retailers in the UK. Plus we also offer:

* Free car wash with every service
* Free refreshments in our unique Pulman Café (Durham)
* Free wireless Internet access onsite for all our  customers
* Price matching on ANY like-for-like quote
* MOTs completed on site for all makes and models
* Factory trained, licensed vehicle technicians
* We only use genuine Volkswagen parts with a 2-year unlimited warranty
* Collection and delivery of your vehicle
* Friendly and professional, award winning staff

We'll even wash your car after our work is completed, free of charge.

Genuine Volkswagen, SEAT and Skoda parts, trained licensed technicians, collection and delivery. Why go to anyone else?


Looking After Your Cam Belt with George Kenny - Technican

The cambelt or timing belt, is an integral part of an internal combustion engine that controls the timing of the engine's valves. The belt is flat on one side, and toothed on the other, and located inside your car engine.

In the internal engine application the cambelt connects several components including the camshaft, the water pump, crank shaft, and belt tensioners, and is responsible for managing engine timing to ensure that your valves and pistons do not collide with each other.

A cambelt is a specific application of a synchronous belt used to transmit rotational power synchronously. It does so by keeping the timing in sync via a length of chain inside the engine block that operates between sprockets on the crankshaft and camshaft.

Cambelt change recommendation:  Every 4 years or 40,000 miles  Depending on model.


Tyre Maintenance with George Kenny - Technican

Tyres should be checked regularly either at home or when visiting a garage or filling station. Particularly, prior to any journey they should be examined for obvious signs of under-inflation, wear, cuts in the tread or sidewalls, bulges in the sidewalls and stones and foreign objects trapped in the tread grooves (which should be removed). Do not rub your hands over the tyre incase of cuts or injury.

It is useful to check for leakage at the valves (especially following inflation) and to replace missing valve caps. If the tyres show any sign of uneven wear the vehicle should be checked to ensure correct alignment and balance of the wheels.

Tyre pressures should not be checked during or immediately after a journey while the tyres are still warm. This will result in an incorrect pressure reading.

All our prices include fitting, balancing and disposal of old tyres.

We offer a huge range of tyre makes and sizes, all sourced directly from suppliers to keep our prices affordable.